We pride ourselves on our high standards. That said, we recognise that sometimes things may not go as expected. Your feedback helps us understand where we can improve. Complaints about provider services. While we're here to help you find a better deal, we don't manage your service once it's active. To get the fastest resolution, please reach out to your provider directly. They are the best people to help with your specific contract or service. You’ll find their contact information in your contract or most recent bill. If they are unable to assist with your complaint please do contact us. If your complaint is about our service or the information we provide, you can get in touch with us by: Email: enquiries@ukenergyunion.com Post: UK Energy Union Ltd, 10 Blacklands Crescent, Forest Row, East Sussex, RH18 5NN When contacting us, please include your name, contact information, and a summary of what happened.